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These terms and conditions apply to the use of www.specialitycbd.com and are designed to make your e-shopping experience as easy and secure as possible.

By placing an order with us, you are agreeing to accept the terms and conditions set out below. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access this website.
 

If you have any queries relating to our terms and conditions, please contact the Customer Service Team before placing an order.
 

At www.specialitycbd.com we take security and privacy very seriously.
 

When you shop online at www.specialitycbd.com you can be sure that your name, address, and any other information you give us is kept 100% safe and secure.
 

At www.specialitycbd.com you are able to pay directly fully protected by SSL encryption, and at no time will we have access to your credit or debit card information.
 

Privacy promise:
 

Your privacy is extremely important to us and we will not release your personal details to third parties for marketing purposes.
 

When you make a purchase from www.specialitycbd.com we collect certain personal information from you (i.e: your name, email address, payment address and details). www.specialitycbd.com complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
 

The following terms and conditions will apply between you and www.specialitycbd.com when you purchase an item from www.specialitycbd.com. The terms do not affect your statutory rights.
 

You must be eighteen years old or above to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.
 

You warrant that all details you provide to www.specialitycbd.com for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
 

During the registration process, you have the option to choose a username and password. You are responsible for all actions taken under that username and password and must only purchase from www.specialitycbd.com under your own username and password.

You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to inform www.specialitycbd.com as soon as possible.
 

www.specialitycbd.com make no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom.
 

Ordering:
 

When placing an order, you warrant that any and all information given is accurate and complete.
 

All orders are subject to acceptance and product availability.
 

All prices listed on www.specialitycbd.com are correct at the time of entering information; however, we reserve the right to change prices of any product at any time.
 

No contract for the sale of any product will exist between you and www.specialitycbd.com until www.specialitycbd.com accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered.
 

This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost (including P&P) and usual delivery times.
 

You must check all the details on this confirmatory email are correct and contact us as soon as possible if any details are incorrect.
 

If your order has not been accepted, you will receive an explanatory email from www.specialitycbd.com detailing the reasons why.
 

Products:
 

All products for sale on this site are intended for use as food supplements only. They are not sold or intended to diagnose, treat, cure or prevent any specific condition or illness. Our products do not have any medical value.

Our products may not be used as a medicine or as a replacement for medicines.
 

Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched.
 

Delivery:
 

Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
 

All items are sent using UK Royal Mail. Items are normally sent within 24 hours of receiving cleared payment. Items sent within the UK will take 1 to 3 days to arrive. 


We try and ensure that your order arrives as quickly as possible. However please note that due to Post Office regulations and time it takes to complete a claim, a full 28 days must elapse from the time of ordering before we can offer a refund for non-delivered items. We may offer to dispatch a replacement before this period at our own discretion.
 

 

Liability
 

www.specialitycbd.com does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on www.specialitycbd.com is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at this price.

We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. 

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, www.specialitycbd.com shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify www.specialitycbd.com of the problem in writing via email within 10 working days of delivery of the goods. This does not affect your statutory rights. 

The products sold on www.specialitycbd.com are provided for private domestic and consumer use only.

Accordingly, www.specialitycbd.com do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the site or for any products or services purchased from www.specialitycbd.com

www.specialitycbd.com has taken very measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, www.specialitycbd.com cannot be held liable in the extremely unlikely event of a breach in our computer servers.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, pandemic, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

 

All rights, including copyright, in the content of the www.specialitycbd.com web pages are owned or controlled by www.specialitycbd.com.

In accessing www.specialitycbd.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.specialitycbd.com web pages for any other purpose whatsoever without the prior written permission of www.specialitycbd.com.

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